Recognized as an "Equal Opportunity Employer" & one of the fastest growing travel companies, globally we have over 500 employees with 64 offices in 4 countries and over 1,000 agents.

Join us for a "world of opportunity" & experience our award winning culture & the best rewards in the travel industry.

If you're as passionate about travel as you are about your career, Raj Travels could be exactly the right place for you. As one of the great global success stories of the travel industry, Raj Travel's consistent growth over the last 3 decades has seen the company expand into many businesses and you can click here to know more about us.

 
* What hours can I expect to work ?
There is no denying that your first twelve months will be a steep learning curve for you and will require dedication, passion and commitment.
The hours that you will be working really depends on you. We are all hard workers but also enjoy the social company culture on offer and recognize that a work/life balance is important. Like any sales role, ultimately, the more travel you sell the more income you will earn
A typical working day for a consultant is 10:00am – 6:00pm. You are also required to meet weekly / monthly / quarterly targets.

* Who do I contact to find out about job opportunities with Raj Travel World ?
We are one of the world’s fastest growing travel companies, which also make us an exciting destination for those in search of a rewarding, varied and fast-moving career and not just a routine job.To discover more about our operations and to search & apply for current career opportunities within RTW you can email your detailed resume to hr@rajtravels.com

* How do I know which RAJ.travel office I will I be working in ?
Although our Recruitment Center will try and match you with an office as close as possible to where you live, it really depends on where we have an opening. Our recruitment consultants will discuss with you the openings we have available and try to find a suitable location that meets your needs.

* Does RTW offer any internships/work experience?
RTW does offer internships or work experience positions. These openings are usually for our accredited global travel management program. More information on the program please click here.

* In order to apply for a position at RTW, do I need a travel related qualification?
It is not essential that you have completed a Travel related course to apply for a Travel Consultant position. We are more interested in your extensive personal travel experience and your passion for sales and customer service.

* Does RTW have Travel Management programs?
We take your development seriously and our accredited Global Travel management Program is such devised to ensure your time and learning with us is as rewarding as possible. Our very own state-of-the-art learning center is charged with providing the training and tools necessary for your personal growth and career success. At the end of your development program you will be awarded a Certificate and assisted for a job.

* Is there a possibility to transfer to work in other countries with RTW ?
Yes. Once consultants or specialists have been employed for a minimum of two years and have established a reputation for dedication and success in the country where they are originally employed, they are entitled to apply for any positions within RAJ.travel worldwide. 

If you're ready to launch an exciting career in travel & tourism, then please apply with:

• attach a recent updated resume in word document (MS Word format only)

• attach a scanned photograph (max 500 kb image size)

• mention your desired job in the subject line (example: International Sales, Air Ticketing, Back Operations, Call Center, etc ...)

• email to hr@rajtravels.com
   

1 Can I book accommodation through www.raj.travel ?

Yes you can! Please ask us about your accommodation within INDIA or Worldwide as we have some fantastic wholesale rates! If you wish to search for accommodation online, simply click on the Hotels tab at the top of your screen.

2 Can I book a hotel online?
Absolutely! You can search compare and book over 20,000 hotels worldwide on the RAJ.travel website. There are a range of properties on offer, from backpacker hostels to serviced apartments and 5 star resorts. You can book at the last minute or up to a year in advance. You will receive either instant confirmation, or confirmation within 48 hours, depending on the property you book. Search for accommodation now!

3 At what age is someone eligible for a child airfare?
Children less than 2 years of age at the time of travel are referred to as 'infants' for the purposes of air travel. Children aged between 2 and 11 years of age at the time of travel are referred to as 'children' for the purposes of air travel. A www.raj.travel consultant can advise you regarding airfares for children and infants. It varies from airline to airline and whether you are traveling within India or overseas.

4 How much cabin baggage can I take with me?

Every airline has their own rules on cabin baggage allowances.
Please contact the airline to find out what luggage you can safely carry or contact our office.

5 How do I find information on Airlines?

We provide some answers to the most frequently asked questions. Simply search our FAQ's. If you cannot find the airline information you are looking for, please contact a www.raj.travel consultant, or alternatively, contact the airline directly.

6 What is the luggage allowance if I am traveling to Europe or the United States via Asia?
In general for economy class, if you are traveling to the USA, your luggage allowance is 2 bags (each weighing no more than 32kg) per person.If you are traveling via Asia, you are limited to 20kg per person.These limits depend also on the airline, travel class and frequent flyer status.Please check directly with your airline or your www.raj.travel consultant.

7 How do I arrange extra seat belts or a seatbelt extension?
Airlines carry seatbelt extensions and extra child/infant belts. Simply ask your Flight Attendant when boarding your flight.

8 Are there any restrictions on travel if I am pregnant?
If you are pregnant and traveling, you will need to contact the airlines directly so they can advise you of any specific restrictions and visa requirements for those countries you are visiting.

9 How can I find out information for Indian airports?
To find out more information on airports in India, please contact the airport directly or speak to a www.raj.travel consultant.

10. Can I cancel / amend a booking?
Yes, you can cancel / amend your booking but subject to the cancellations rules as mentioned at the time of your booking. Some airfares are non refundable and/or non changeable and/or airline charges /cancellation fees may apply. Please read the fare conditions or ask your RAJ.travel consultant at time of booking.

11. I have my reference number, can I view my itinerary online?
We have an online facility whereby you can view the itinerary, however your itinerary has been emailed to you as well at the time of booking.

12. How do I pay for my flights?
Online bookings can be paid for with Visa, MasterCard, American Express or Diners Club. Bookings made through a consultant can be paid for with cash, credit card, cheque, Internet banking, etc ... Additional surcharges (if applicable) may apply.

Your consultant will advise you which payment method is appropriate and the process involved. Credit card / Internet banking conditions may apply on certain special fares.

13. When do I pay for my flights?
Payment for online bookings is taken automatically as part of the booking process. If you make a booking with a travel consultant, a non-refundable deposit of Rs.1,000 is required. Your consultant will advise final payment details at that time.

14. How do I know the terms and conditions of the airfare purchased ?
Terms and conditions differ depending on the airline and the type of ticket you have purchased. Please ask your consultant regarding details of cancellation fees, amendment fees and other terms and conditions.  For online bookings, the fare conditions will be displayed once flights are selected, and before the payment stage.

15. What if I need to cancel my booking? How do I obtain a refund/credit ?
To cancel a booking made online please call RAJ.travel consultant.Important Please Note: Airline charges and cancellation fees may apply to your particular airfare or travel arrangements and as such the airline or travel supplier in accordance with the terms and conditions will only provide refunds.

16. When will my credit card be debited?
For most bookings, the debit takes place immediately. 

17. At what age is someone eligible for a child airfare ?
Children less than 2 years of age at the time of travel are referred to as 'infants' for the purposes of air travel. Children aged between 2 and 11 years of age at the time of travel are referred to as 'children' for the purposes of air travel.RAJ.travel consultant can advise you regarding airfares for children and infants. It varies from airline to airline and whether you are traveling within India or overseas.

18. How and when do I receive my travel documents ?
For domestic bookings made on the RAJ.travel website, your email confirmation itinerary should arrive shortly after payment. For other bookings documents are requested from airlines and travel suppliers once you have paid in full.In most cases airline tickets are issued instantly or maximum within 24-48 hours. Unless otherwise requested, other travel documents are released 14 days prior to travel. We will send these documents to you by courier as well as email unless other arrangements are made.

19. How do I pick up my airline Electronic Ticket ?
E-tickets are Electronic Tickets, a convenient new way of managing your travel that removes the 'forgotten ticket' panic!You no longer need to receive or present a paper ticket to most airlines within India - when you travel on an e-ticket your details are stored in the airline system and you proceed directly to the check-in counter at the airport, present your unique PNR number, a current photo ID (drivers license or passport -for international travellers), receive your boarding pass and you are on your way.

20. Can I book online with RAJ.travel ?
Yes you can!Domestic flights, domestic and international hotels, car hire and certain specialist holidays and activities can all be booked online with a credit card.For all other enquiries, a www.raj.travel consultant will be happy to help. 

21. I know where I want to go. What do I do now ?
A RAJ.travel Consultant can help you your booking flights, holidays, accommodation and much more.

22. What if I lose my paper ticket ?
If you have lost your ticket prior to the day of travel please contact us and we will forward to you a Lost Ticket Indemnity form for completion or the e-ticket copy. This will facilitate the re-issue of your ticket.Note: some airlines usually charge a re-issue fee. If you lose your ticket on the day of departure, upon arrival at the airport contact the airline that will organize replacement.

23. Can I book tickets for travel starting from outside India ?
Yes. RAJ.travel Limited is a global company and can offer deals between many cities outside India.

24. Can I request preferred seating ?
A RAJ.travel consultant can request your preferred seating. While the airline will attempt to satisfy your seating request, no requests are guaranteed.

25. Where can I get more information about specialist activity holidays ?
A RAJ.travel consultant can help you with all your special travel requirements, whether it be for group, business, adventure, working holidays or a short break.

26. Can I book my flight with RAJ.travel using airpoints/frequent flyer points ?
Yes, we are happy to book flights for you using airpoints or frequent flyer points. However, we do charge a fee for this service.

27. Where can I find information on Working Holiday Visa's?
A RAJ.travel consultant can assist you with your holiday and working holiday plans. You can contact a consultant.

28. How do I arrange extra seat belts or a seatbelt extension ?
Airlines carry seatbelt extentions and extra child/infant belts. Simply ask your Flight Attendant when boarding your flight.

29. Can I make a group booking with RAJ.travel ?
Yes! RAJ.travel Groups is a specialist in group travels. We can organize a booking for a group of number of any size.

30. Can I book a hotel online ?
Absolutely! You can search compare and book over 20,000 hotels worldwide on the RAJ.travel website. There are a range of properties on offer, from backpacker hostels to serviced apartments and 5 star resorts. You can book at the last minute or up to a year in advance. You will receive either instant confirmation, or confirmation within 48 hours, depending on the property you book

31. How private are my personal details ?
Our Privacy Policy ensures your right to privacy. We will not share your information outside of RAJ.travel without your authority to do so.

                                                                                                           To find a Raj National Express office close to you, please click here

• Travel restrictions and conditions apply. Please ask us for further details.
• Prices and taxes (if included) are correct at time of publication and are subject to change without notice
• Prices are per person and are subject to availability
• Accommodation (if included) is based on twin share unless otherwise stated
• Seasonal surcharges may apply depending on date of travel
• Additional levies, government charges and other applicable fees may apply and are beyond our control
• Additional taxes specific to your flight routing may apply (where airfare is included)

Introduction

This Privacy Policy ("Policy") explains in general terms how Shree Raj Travels and Tours Limited ("RAJ Travels", "we" "our" or "us") protects the privacy of your personal information. We are firmly committed to protecting the privacy and confidentiality of personal information and maintain robust physical, electronic and procedural safeguards to protect personal information in our care.

What is personal information?

Personal information is information or an opinion, in any form (whether true or not) about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

How do we collect personal information?

Where practical we will collect personal information directly from you. Generally this will be collected by us when you deal with us either in person, by telephone, letter, facsimile, email or when you visit our website. We may request information about you when you purchase or make enquires about tickets or other products and services; when you enter competitions, register for promotions or when you request brochures or other information. We may also collect information when we invite you to complete surveys or provide us with feedback.

What personal information do we collect?

Generally, the type of personal information we collect about you is the information that is needed to facilitate your travel arrangements and bookings and to provide travel services and products to you. For example, we may collect details such as your name, mailing address, telephone number, email address, passport details, dietary requirements (if any) and health issues relevant to your travel arrangements. We, however, DO NOT collect financial details like credit card number, expiry date, etc …

We are required by law to obtain your consent to the collection of sensitive information. We will assume that you have consented to the collection of all information which is provided to us for use in accordance with this Policy, unless you tell us otherwise.

When we act as agent

When we sell products and services to you, we usually do so as agent for the wholesaler or provider of those products and services. This means that we usually collect personal information about you, both for our internal purposes, and on behalf of the parties for whom we act as agent, for their internal purposes. Accordingly, the consent you provide under this statement to the collection of personal information by us, applies equally to the parties whose products and services we sell. For example, if you purchase an Air India flight from us, then under this policy you will have consented to your personal information being used by us, being provided to Air India to enable your flight to be booked and being used by Air India for Air India’s purposes.

We act as agent for many hundreds of companies, so it is not possible for us to set out in this statement exactly how each of these companies will use your personal information, but we are happy to provide more specific information to you if you email your query to us at rajtravels@rajtravels.com

How do we use personal information?

We will use your personal information to provide you with travel and travel related products and services.

We may use and disclose your personal information for the purposes for which it was collected, or for a related or ancillary purpose such as any one or more of the following purposes:

• Identification of fraud or error;
• Regulatory reporting and compliance;
• Developing, improving and marketing our products and services;
• Servicing our relationship with you by, among other things, providing updates on promotions and services we think may interest you;
• Involving you in market research gauging customer satisfaction and seeking feedback regarding our relationship with you;
• To facilitate your participation in loyalty programs;
• To analyze trends in sales and travel destinations;
• For marketing activities; and
• Internal accounting and administration.

Is the information disclosed to third parties?

We may disclose your personal information:

• as permitted or required by law;
• to various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes;
• to our third party service providers as well as to our related entities ;
• to third parties such as airlines, hotels, car rental companies and other service providers for the purpose for which the information was collected or for a related purpose, for example to facilitate and process your travel arrangements; and
• to third parties who may involve you in market research for the purpose of servicing our relationship with you and improving the services we provide.
• to third parties for the purpose of analyzing trends in sales and travel destinations.

The third parties to whom we disclose your personal information may also be taken to have collected your personal information in their own right, for their internal use. For more information, see the heading above, titled "When we act as agent".

Where we engage third party contractors to perform services for us those third party contractors may be required to handle your personal information. Under these circumstances those third party contractors must safeguard this information and must only use it for the purposes for which it was supplied, although we are not responsible for ensuring this.

Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorized or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.

Trans-Border data flows

In providing our services to you it may be necessary for us to forward personal information to relevant overseas third party service providers. Please let us know if you have any objections to such transfers.

Security of information

 RAJ Travels has implemented appropriate physical, electronic and managerial security procedures in order to protect personal information from loss, misuse, alteration or destruction.

 RAJ Travels regularly reviews security and encryption technologies and will strive to protect information to the fullest extent possible.

Use of Cookies

A cookie is a small piece of text that is placed within the memory of a computer and can be later retrieved by web page servers. We use cookies to enhance your interaction and convenience with our website and do not use cookies to record any personal information.

Linked Sites

Our website may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites. We encourage you to read the privacy statements of any linked sites as their privacy policy may differ from ours.

Feedback / Complaints

We welcome your inquiries or comments about our Policy. Should you have any comments or complaints please contact us at rajtravels@rajtravels.com.

Changes to our Policy

From time to time it may be necessary for us to review and revise this Policy. We reserve the right to change our Policy at any time, should this occur the amendment would be posted on our website.

This website at www.RAJ.travel (the "Site") is owned and operated by Shree Raj Travels and Tours Limited (“RAJ Travels”, "we", "us") and is governed by the laws of India. This page sets out the Terms and Conditions under which you may use this Site (the "Terms"). Please read the Terms carefully. If you do not accept the Terms stated here, do not use this Site and service. By using this Site, you are indicating your acceptance to be bound by these Terms. The term "you" as used in these Terms refers to all individuals and/or entities accessing this Site for any reason.

1. Website information

1. This Site displays information about travel locations, airfares, travel agents locations, flight times and dates, tours, packages, insurance, cruises, transportation, foreign currency, schedules, travel companies, information about RAJ Travels and many other things.
2. Most of this information is supplied to us by third party providers including airlines, hotels and transportation suppliers. Therefore, although we have taken reasonable care to ensure that this information is correct and up to date, we cannot check the accuracy of such information where it is provided to us by third parties.
3. We accept no responsibility for information supplied to us by third parties. We recommend you confirm all information contained on or linked from the Site with the relevant third party provider.

2. Prices, Travel Restrictions and Conditions

1. Restrictions and conditions apply to all of the travel products and services offered on this Site and such restrictions and conditions may affect the prices set out on the Site. To determine the applicable restrictions and conditions you must contact us or the relevant third party provider.
2. The airlines and other third party providers of travel and travel related services may change their prices, details of their packages, tours, flights and other information displayed on the Site at any time. For this reason, all prices displayed on the Site are subject to change without notice. All travel products and services described on the Site are subject to availability.
3. We will endeavor to notify you of all relevant taxes, airport charges and any other additional costs when you confirm your booking with us (as at that date) but these may be subject to variation prior to your departure.
4. You are responsible for obtaining all passport, visa and health information that you may require. We may assist you to obtain such information, however the final responsibility for obtaining the necessary information and complying with any passport, visa and health requirement remains with you.

3. Intellectual Property

1. The material contained on this Site, including (without limitation) the software, design, text and graphics (including trademarks) comprised in this Site and the selection and layout of this Site, are owned or licensed by us and are protected by Indian and international intellectual property laws, including copyright.
2. You may use the Site only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on the Site, or create any other material using material on the Site, without obtaining our prior written consent.
3. Trademarks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining our prior written consent.
4. The Site, including trademarks, service-marks, business names, company names, logos, trade-names, get-up (trade dress), products, technology and processes contained in this Site may be the subject of other intellectual property rights owned by us or by third parties. No license is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of this Site must not in any way infringe the intellectual property rights of any person in any jurisdiction.

4. Your Use

1. You must only use this Site for lawful purposes and in a responsible and co-operative manner.
2. Any breach of these Terms by you will result in legal action being taken by us against you.
3. You must not:
   1. use another's personal information, including name, login details or password without permission;
   2. make any fraudulent, speculative or false enquiries, bookings, reservations or requests using the Site;
   3. use the Site while impersonating another person;
   4. post or transmit to or via the Site any unlawful, threatening, defamatory, libelous, obscene, indecent, inflammatory or pornographic material or any material that could give rise to civil or criminal proceedings;
   5. tamper with, hinder the operation of or make unauthorized modifications to the Site;
   6. delete data from the Site without our permission;
   7. knowingly transmit any virus or other disabling feature to the Site;
   8. breach any third party's rights (including intellectual property rights and obligations of confidentiality owed to third parties) or infringe any laws in any jurisdiction in using this Site;
   9. frame this Site as part of another site or cache this Site for commercial benefit;
   10. commit any act that may amount to a criminal offence or civil breach of any other jurisdiction;
   11. attempt to do any of the above acts; or
   12. Knowingly permit another person to do any of the above acts.

5. Your warranties

You warrant that:

1. you are of sufficient legal age to use this Site and create legal binding obligations for any liability you may incur as a result of using this Site;
2. you are responsible (financially and otherwise) for all uses of this Site by you and those using this Site using your login details, including your password; and
3. the information you supply via the Site will be accurate and not misleading, deceptive or likely to be misled or deceive.

6. Indemnity

You indemnify us and our officers, employees and agents against all losses, costs, damages, claims and expenses arising from:

1. any breach of these Terms by you;
2. any act or omission by you or an officer, employee or agent of you; or
3. any claim, action, demand or proceeding by a third party against us or our officers, employees or agents caused or contributed to by you or an officer, employee or agent of you.

7. Your Privacy

1. We will handle your personal information in accordance with the terms and conditions set out in our Privacy Policy which is posted on the Site.
2. We and our third party providers of travel and travel related products and services may disclose your personal information to others where directly connected with facilitating your travel arrangements and bookings and the provision of travel services and products. For example, we may disclose your personal information to airlines, hotels, car rental companies and other service providers in facilitating your travel arrangements.
3. At all times we retain the right to monitor, retain and disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.
4. We may disclose aggregated information about users and use statistics relating to the Site and aggregated information about our sales and trading patterns to others.

8. Disclaimers and Limitation of Liability

1. You use this Site at your own risk.
2. This site is provided by us on an "as is" basis. we do not warrant or represent that the content of this site is accurate, up-to-date or complete, or that it does not infringe the rights of any third parties. we make no representations or warranties of any kind with respect to the site, its contents or any of the products or services supplied through the site. to the maximum extent permitted by law, we disclaim all implied representations and warranties including, without limitation, implied warranties that the products and services offered and supplied through the site will be of merchantable quality, fit for any purpose or will comply with any descriptions on the site or samples.
3. To the maximum extent permitted by law, we (including our officers, employees, shareholders or other representatives) are not liable for any loss or damage, however caused (including negligence), which may be directly or indirectly suffered, in connection with your use of or inability to access this site or the purchase and use of any products and services supplied via this site. this limitation of liability (whether arising under contract, tort (including negligence) or statute) applies to all damages of any kind including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property, personal injury and claims of third parties.
4. In the event that our Site fails to operate or causes you loss or damage, your sole remedy is the refund of any money that you paid to us to use this Site.
5. Your access to and use of this Site is subject to factors beyond our control. We do not represent or warrant that this Site, the server that makes it available or any of the products or services supplied through this Site will be free of errors, viruses or defects or that the service will be uninterrupted or timely. Because of the nature of the Internet, we do not warrant that this Site will be secure and we will not be liable for any disruptions to the Site.
6. We do not represent that any of the travel products and services set out on the Site will be suitable for you. You release us from any claims in relation to the travel products and services described on the Site, including but not limited to claims that the travel products and services are not suitable.
7. The travel products and services offered and promoted via the Site are products and services of third parties. Our role is to facilitate your travel arrangements, including processing your bookings and making payments. We are acting as an agent for third party providers. Your legal relationship in respect of the third party products and services is with the relevant third party provider.
8. If any warranties are implied by law that cannot be excluded, then our liability for breach of such warranties is limited, at our option, to:
   1. in the case of products:
      1. the replacement of the products or the supply of equivalent products;
      2. the payment of the cost of replacing the products or acquiring equivalent products;
   2. in the case of services:
      1. the supply of the services again;
      2. the payment of the cost of having the services supplied again.

9. Linking

1. We may link our Site to other sites on the World Wide Web. We are not required to maintain or update these links. These links are provided for your convenience only. It does not mean that we have reviewed these sites or that we endorse them. We are not responsible for the content of other sites, even if we link to them and we are not recommending these sites or their products or services to you.
2. We make no warranties and accept no liability if you suffer any loss or damage in relation to material contained on external sites or using another's product or services.

10. Security

1. The online booking facilities of our third party providers utilize Secure Sockets Layer (SSL) encryption to ensure the security of all online booking transactions. SSL encryption is automatically enabled whenever the user submits confidential information to us via the Internet.
2. Within RAJ Travels’ online booking facilities the transmission of credit card information towards the booking is done by the user directly over the bank’s payment gateway and we do not have any record or control over such transaction or transmission..

11. Cookies

1. A cookie is a small piece of text that is placed within the memory of a computer and can be later retrieved by web page servers. We use cookies to enhance your interaction and convenience with our website and do not use cookies to record any personal information.
2. This Site may store cookies on your web browser in order to improve service for you on your subsequent visits to the Site.
3. By using cookies, web sites can track information about visitor’s use of the Site and provide customized content. Most web browsers can be configured to notify the user when a cookie is received, allowing you to either accept or reject it. You may also inspect the cookies stored by your web browser and remove any that you do not want.
4. If you disable the use of cookies on your web browser or remove specific cookies from this Site or linked sites, then your use of the Site may be restricted.

12. Amendments

Except as otherwise specified, we may amend these Terms at any time without notice to you by posting amended Terms on the Site. The amended Terms will take effect immediately when they are posted on the Site.

13. Termination

We may terminate this agreement, your registration with or ability to access this Site and/or any other service provided to you by us and any other agreement between us, immediately if you breach any of these Terms.

14. Our relationship

No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended to be created between you and us by these Terms.

15. Notices

Except as required by law or otherwise specified by us, you must provide any notices to us by email to rajtravels@rajtravels.com. We will provide any notices to you by email to any email address provided by you. Notices will be taken to have been received 24 hours after the email is sent, unless the sending party receives notice that the address is invalid or that the email has not been received.

16. Governing law

1. If any dispute arises about this agreement or how this agreement applies or arising out of your use of this Site, the laws of the city of Mumbai within the state of Maharashtra and in the country, INDIA will apply.
2. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Mumbai, Maharashtra, INDIA and waive any right that you may have to object to an action being brought in those courts.

17. General

1. If any of these Terms are invalid or unenforceable, it will be struck out, and the remaining Terms will remain in force.
2. Headings are for reference purposes only.
3. If we do not act in relation to a breach by you or others of these Terms, this does not waive our right to act with respect to subsequent or similar breaches.
4. In these Terms, the term "Site" includes any email bulletins or other content that we provide to you via or initiated from this Site.

Please read the following terms and conditions carefully. You must not accept any booking unless you understand and agree with the following terms and conditions.

Prices:

All prices are subject to availability and can be withdrawn or varied without notice.

Travel Documents:

Travel documents include (without limitation) airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation) being non-refundable, non-date-changeable and subject to cancellation and/or amendment fees. All travel documents are non transferable. All airline tickets must be issued in the name of the passport/photo identity holder, some carriers will deny carriage if the name varies and the booking may be cancelled. It is your responsibility to collect all travel documents from us prior to travel. Please contact your consultant the day before collection to confirm that the travel documents are ready for collection.

Schedule Changes:

It is your responsibility to contact the airline prior to travel to ensure the scheduled departure time has not changed.

Travel Insurance:

We can provide information to you about travel insurance. For details of the services we provide, including a quote, please refer to our Financial Services Guide. Travel insurance is strongly recommended by the Department of Foreign Affairs and Trade for all overseas travel.

Passports & Visas:

It is your responsibility to ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. All travelers must have a valid passport for international travel and many countries require at least 6 months validity from the date of entry. If you need information regarding visa and other travel document requirements for your trip please let us know. We can obtain such information from an external visa advisory service provider on your behalf. We do not warrant the accuracy of such information and accept no liability for any loss or damage, which you may suffer in reliance on it. We can obtain visas for you if you wish and fees may apply for this service.

Carry-on Baggage at International Airports:

To increase your safety, there are new rules for taking liquids, aerosols and gels on flights worldwide. These new rules are needed to protect you from the threat of liquid explosives, so please ensure you check with the visiting country embassy / airline office prior to your travel.

Health:

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation.

Taxes:

Certain taxes are mandatory in various countries. There may also be an additional local tax charged at some airports. All taxes are subject to change without notice.

Cancellation Fees:

We are unable to provide a refund to you until we receive the funds from the relevant supplier. Cancelled bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Fees will also apply where a booking is changed or tickets are reissued.

Agency:

RAJ Travels acts as a travel agent only. We sell various travel related products on behalf of numerous transports, accommodation and other wholesale service providers, such as airlines, coach, rail and cruise line operators.  RAJ Travels obligation is to make travel bookings on your behalf and to arrange relevant contracts between you and travel service providers. We have no responsibility for these services nor do we make or give any warranty or representation regarding their standard. All bookings are made subject to the terms and conditions and limitations of liability imposed by these service providers. Your legal recourse is against the specific provider and not RAJ Travels. If for any reason, any travel service provider is unable to provide the services for which you have contracted your remedy lies against the provider and not with RAJ Travels.

Liability:

We do not accept any liability of whatever nature, whether in contract, tort or otherwise, for the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. We do not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by force majeure or any other event which is beyond our control which is not preventable by reasonable diligence on our part.

Credit Card Transactions:

Credit card surcharges may apply when paying by credit card. If for any reason any travel service provider is unable to provide the services for which you have contracted, your remedy lies against that provider, and not against RAJ Travels. In the event that payment has been made to RAJ Travels by credit card, you agree that you will not seek to charge back your payment to RAJ Travels.

Privacy Policy:

RAJ Travels is committed to protecting the privacy and confidentiality of personal information. Please view our Privacy Policy.

You must be 18 years of age or older, I understand and agree with the above terms and conditions.

Become a Raj Travel World sales agent today and leverage on our superior product, network, backed by technology

• We help you source the entire world of travel products with one single agent login on our travel portal www.raj.travel
• Great commissions and complete worldwide travel products.
• Your clients pay you DIRECTLY and you gain attractive commissions
• Get sales support and training from us
• We will list your contacts on our website.
• Get a dedicated real-time back-office partner agent support.

Become a Raj Travel World franchise today and be part of the Raj Sales Network and offices with the backing of the Raj Brand name

• If selling branded products makes life easier for you and your customers, we help you leverage on RAJ TRAVEL WORLD brand.
• In the franchisee program you have the liberty to use our logo.
• Working with Raj Travels can provide you with a great way to monetize your business.
• We will list your contacts in our publicity material and advertisements at our discretion
• Raj Travels is voted India's # 1 leisure travel company by BBC
• Raj Travels is voted the prestigious MERA BRAND award for the travel category by Consumer World Awards.

• The total price displayed includes all applicable government taxes.
• You are required to pay the entire amount prior to the confirmation of your booking.
• There will be no refund for “no–shows” or any partially unused flights.
• To avail of infant fares, an infant must be under 24 months throughout the entire itinerary you are booking. This includes both onward and return journeys. If the infant is 24 months or above on the return journey, you‘ll need to make a separate booking using a child fare.
• Infants must be accompanied by an adult at least 18 years of age.

• As per the airline rules, the standard check-in time begins 2 hours before departure.
• For Air India flights the check–in time is 3 hours before departure and is at the International Terminal.
• Infants must have valid proof–of–age documents showing that the infant is under two years old.

• Raj Travels can assist you with amendments to most bookings. In some cases, though, you'll need to contact the airline directly.
• Every booking made on Raj Travels is subject to amendment charges levied by the airline, which may vary by flight and booking class. If you amend your booking, you will be charged the difference in fare, if any, applicable when the amendment is made.
• In addition to the airline's amendment charges, Raj Travels charges an amendment charge of Rs 200 per passenger per sector.
• We'll collect these charges from you when we make the changes to your travel plans. We'll also collect the difference in fare, if any, applicable when the amendment is made.
• Depending on the airline's policy, some booked fares may not be amended.

• Every booking made on Raj Travels is subject to cancellation charges levied by the airline, which may vary by flight and booking class.
• Deccan Tickets are Non-Refundable (including taxes). Cancellation of Deccan Tickets must be done directly with Deccan's Call Centre. However at the time of cancellation, a request for an Open Ticket/ Voucher can be placed. Rs. 500 (per person) will be deducted from the ticket value and the balance amount will be held in the form of an Open Ticket/ Voucher, in the name of the passenger(s). The Open Ticket/ Voucher is not transferable.
• If you amend your booking, you will be charged the difference in fare, if any, applicable when the amendment is made.
• On top of the airline's cancellation charges, there is a Raj Travels service fee of Rs 200 for all cancellations per passenger per sector.
• For e–tickets, if your cancellation request is made less than 4 hours before departure, you'll need to contact the airline directly to get your reservation cancelled